Effective Date: December 8, 2025 Last Updated: December 8, 2025
1. Introduction and Scope
Welcome to Dhodir Real Estate. We are committed to protecting the privacy of all visitors, clients, and users of our website and services (collectively, the “Services”).
Operating out of Nairobi, Kenya, we recognize the importance of your data privacy. This Privacy Policy explains the methods and reasons for which we collect, use, protect, and disclose your information. We adhere to the Data Protection Act, 2019 (Kenya) and align our practices with international standards, including the General Data Protection Regulation (GDPR).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
2. Information We Collect and Sources
We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household (“Personal Information”).
a) Information You Directly Provide to Us This information is collected when you interact with us through forms, calls, or email:
- Identity Data: Name, username, or similar identifier. For rental agreements in Kenya, we may also request copies of your National ID or Passport and KRA PIN certificate as required for legal lease drafting.
- Contact Information: Email address, physical address, and phone number (including M-Pesa registered numbers).
- Client Profile Information: Specific needs related to renting properties in Nairobi (e.g., preferred neighborhoods like Kilimani, Westlands, Eastleigh; budget range; and occupancy dates).
- Communications: Any information you submit through contact forms, inquiries, or direct email correspondence.
b) Information Collected Automatically When you access our Services, we automatically collect:
- Device and Usage Information: Internet Protocol (IP) address, device type, browser type, and operating system.
- Activity Data: Pages visited, time spent on pages, and property search queries.
- Geolocation Data: General location information derived from your IP address to serve relevant Nairobi property listings.
3. Legal Basis and Purpose for Using Your Information
We use your Personal Information based on the following legal grounds under Kenyan Law and GDPR:
| Legal Basis | Purpose of Processing |
| Performance of a Contract | To fulfill requests related to renting property, drafting lease agreements, and processing payments via M-Pesa or Pesapal. |
| Legitimate Interests | To improve our website, verify tenant identity for security, and prevent fraud. |
| Legal Obligation | To comply with Kenyan property laws, tax reporting (KRA), and anti-money laundering regulations. |
| Consent | To send marketing communications or tailored property alerts (you may withdraw this consent at any time). |
4. Disclosure and Sharing of Your Information
We do not sell your Personal Information. We share data only as necessary to deliver our Services:
- Service Providers: Trusted third-party vendors for web hosting, data analysis, and payment processing (e.g., Pesapal, Safaricom/M-Pesa).
- Real Estate Partners & Landlords: We may share relevant tenant data with property owners or landlords strictly for the purpose of facilitating a tenancy agreement or vetting a potential tenant.
- Legal Compliance: We may disclose information if required by the Office of the Data Protection Commissioner (ODPC) or other Kenyan legal authorities to comply with the law.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience:
- Strictly Necessary: Essential for the website to function.
- Performance/Analytics: To measure website traffic and understand which Nairobi neighborhoods are most searched.
- Functionality: To remember your search filters (e.g., “3 Bedroom”, “Rent”). You can modify your browser settings to decline cookies, though this may affect website functionality.
6. Data Security and Retention
We implement reasonable physical, technical, and administrative measures to protect your data, including encryption and secure servers. We retain Personal Information only for as long as necessary. For example, rental transaction records may be kept for seven (7) years as required by Kenyan tax and property laws.
7. Your Data Rights (Kenya & GDPR)
Under the Data Protection Act (2019) and GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (where no legal reason compels us to keep it).
- Right to Object: Object to the processing of your data for direct marketing.
- Right to Data Portability: Request transfer of your data to another service provider.
- Right to Withdraw Consent: Withdraw consent for marketing at any time.
To exercise these rights, please contact us at support@dhodir.com.
8. International Data Transfers
If you are accessing our services from outside Kenya (e.g., the EU/EEA), note that your information will be transferred to, stored, and processed in Kenya. By using our Services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Children’s Privacy
Our Services are not directed to individuals under the age of eighteen (18). We do not knowingly collect Personal Information from children.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in Kenyan law or our operations. The specific “Last Updated” date will always be visible at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, your rights, or our data handling practices in Nairobi, please contact us:
Dhodir Real Estate Email: support@dhodir.com
Phone: +254 721 966 120
Website: dhodir.com
Location: Nairobi, Kenya